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+--- Thread: AWESOME CUSTOMER SERVICE (/thread-8743.html)
AWESOME CUSTOMER SERVICE - Duchess - 08-17-2012
I was paying one of my credit cards this morning & noticed that I had accumulated quite a bit of cash back, one of the options available was to have it applied to next months bill but upon agreeing to that I was told my gift card would be sent in the mail. WTF. I immediately contacted customer service who contacted the rewards center and they were told it couldn't be reversed so CS was delighted to tell me because I was a valuable cardholder they would credit my account with the same amount the mistake was made with. Ha Ha Fuckin' Ha, best CS ever!
RE: AWESOME CUSTOMER SERVICE - ramseycat - 08-17-2012
So you got a credit AND a GC? Good deal!
RE: AWESOME CUSTOMER SERVICE - Duchess - 08-17-2012
Yeah! I was blown away when I read the email, I read it twice actually, heh
RE: AWESOME CUSTOMER SERVICE - OnBendedKnee - 08-17-2012
You don't own 20,000 pairs of shoes, do you?
RE: AWESOME CUSTOMER SERVICE - Duchess - 08-17-2012
No, not even close.
RE: AWESOME CUSTOMER SERVICE - OnBendedKnee - 08-17-2012
No tears!
You have attractive feet, I'm sure. No need to hide them away in a pair of shoes...
RE: AWESOME CUSTOMER SERVICE - Duchess - 08-17-2012
Heh. I'm barefoot right now.
RE: AWESOME CUSTOMER SERVICE - OnBendedKnee - 08-17-2012
This thread is quickly morphing into a topic that has outgrown the sub-forum it currently is in.
RE: AWESOME CUSTOMER SERVICE - Lady Cop - 08-17-2012
i bought an expensive high-end bag online (not coach, they would never do this)
and within a month there was a small tear in the leather. i was pretty surprised and annoyed.
i emailed them, and without going into a long story about what a pain in the ass it would be to return the bag...they told me to keep the bag and they refunded 100% of my money! AMAZING customer relations!
RE: AWESOME CUSTOMER SERVICE - Duchess - 08-17-2012
Hey, I remember that! That had to have been a fluke, LC, Seven is a wonderful product and they stand behind it.
RE: AWESOME CUSTOMER SERVICE - Lady Cop - 08-17-2012
not seven.
RE: AWESOME CUSTOMER SERVICE - username - 08-17-2012
Well, it was an accident but I once bought a corner entertainment unit off the floor at a store and ordered some other stuff for later delivery. When they delivered my other stuff they brought me another entertainment center (although they only charged me for 1). When I explained it to the driver he said "lady, just take it".
That 2nd one is at our cabin now.