03-14-2018, 11:34 AM
It looks like there is plenty of blame to go around.
Quoted from News Article:
"(Rochester) City officials announce that six 911-center employees have been suspended after it was determined that 911 calls were not properly dispatched and employees did not follow protocol. New mandatory training starts Tuesday and is designed to ensure 911-center employees understand when to dispatch fire and rescue."
Quoted from News Article:
"(Rochester) City officials announce that six 911-center employees have been suspended after it was determined that 911 calls were not properly dispatched and employees did not follow protocol. New mandatory training starts Tuesday and is designed to ensure 911-center employees understand when to dispatch fire and rescue."