09-03-2009, 12:25 PM
yeah well they actually owe me!
I got the extreme HD package back in January and it was supposed to be part of the package.
It kept saying "coming soon" on the channel when you tuned to it. It finally let all the other sports network channels in EXCEPT the hockey one. I had fits.
They kept trying to tell me that I had to pay for it with the paid sports package - which is total crap! - due to some deal with NHL Network.
Bullshit. I found out it was free and on the air one town north and in all the other counties. Why on earth would the NHL network want subscription only availability when they can profit more from revenue on a monthly TV service fee?
I got idiots in customer service trying to tell me that there was no one in programming when I asked for higher and higher personnel to speak to.
I found it on my own. Verizon is located in NYC - a short drive for me and I was determined to go to the city and hit corporate in person on general principles now!
Well yesterday someone from programming called me and asked me (blah blah blah) and lo and behold, by late last night, I was watching old playoff games!
I am going to call that woman back and thank her this morning.
I got the extreme HD package back in January and it was supposed to be part of the package.
It kept saying "coming soon" on the channel when you tuned to it. It finally let all the other sports network channels in EXCEPT the hockey one. I had fits.
They kept trying to tell me that I had to pay for it with the paid sports package - which is total crap! - due to some deal with NHL Network.
Bullshit. I found out it was free and on the air one town north and in all the other counties. Why on earth would the NHL network want subscription only availability when they can profit more from revenue on a monthly TV service fee?
I got idiots in customer service trying to tell me that there was no one in programming when I asked for higher and higher personnel to speak to.
I found it on my own. Verizon is located in NYC - a short drive for me and I was determined to go to the city and hit corporate in person on general principles now!
Well yesterday someone from programming called me and asked me (blah blah blah) and lo and behold, by late last night, I was watching old playoff games!
I am going to call that woman back and thank her this morning.