08-17-2012, 02:34 PM
I was paying one of my credit cards this morning & noticed that I had accumulated quite a bit of cash back, one of the options available was to have it applied to next months bill but upon agreeing to that I was told my gift card would be sent in the mail. WTF. I immediately contacted customer service who contacted the rewards center and they were told it couldn't be reversed so CS was delighted to tell me because I was a valuable cardholder they would credit my account with the same amount the mistake was made with. Ha Ha Fuckin' Ha, best CS ever!