06-16-2014, 11:43 AM
Mississippi businesses can refuse service to anyone of their choice, AFAIK -- discrimination laws favor businesses heavily in the state.
But, KFC is a franchise and I imagine its franchise owner contracts have some provisions in relation to customer service policies across states.
I agree with you that it looks like discrimination (and that's what the family is calling it, too), and it reflects poorly on the brand, no matter where it happened.
Hard for me to imagine any owner, manager or employee asking a family to leave based only on the little girl's appearance/injuries. Then again, there are assholes at every turn.
But, KFC is a franchise and I imagine its franchise owner contracts have some provisions in relation to customer service policies across states.
I agree with you that it looks like discrimination (and that's what the family is calling it, too), and it reflects poorly on the brand, no matter where it happened.
Hard for me to imagine any owner, manager or employee asking a family to leave based only on the little girl's appearance/injuries. Then again, there are assholes at every turn.