06-19-2014, 12:47 PM
I hope that KFC publishes the result of their investigation.
I think there may be more to the story than meets the eye, too.
Regardless of who's responsible for the pit-bull attack, I don't believe it's disputed that the family (grandma and Victoria) were asked to leave the restaurant and that's what prompted KFC to apologize immediately and donate $30k, apparently before completing an investigation. Whatever went down, IMO, the donation was generous as I don't see any criminal case in play here even if there is no more to the story than the grandma claims.
I also think the quick apology and donation were good business decisions because regardless of what happened, the grandma used the word "discrimination" a few time in her Facebook post and media interviews -- that jumped out at me as a red flag indicating the contemplation of filing a civil lawsuit for mental anguish against the Jackson KFC or the franchise corporation. It's costly to defend such allegations and hurts the brand, even if the allegations are baseless or exaggerated.
![[Image: v22.jpg?3a7e42]](http://scallywagandvagabond.com/wp-content/uploads/2014/06/v22.jpg?3a7e42)
If it turns out that the grandma (pictured above with Victoria) is full of shit, it might have been wiser for KFC to hold off on apologizing and donating money to the family and instead fight a discrimination allegation in civil court -- from the "principle of the matter" stance and so as not to give others an incentive to follow suit with false or exaggerated claims.
But, since the 3-year-old is innocent in all possible scenarios, as a person and a business owner, I think I'd do as KFC did (and, in so doing, I'd try to impart some conditions to best ensure that the donated money goes directly towards the child's medical care).
FWIW, there's some buzz that grandma, Kelly Mullins, is the one who asked KFC employees to kick out other customers because their kids were staring at Victoria. Since they weren't taunting Victoria, her request was denied and she went off the rails. That's when she was asked to leave. I don't know if that's true, just like I don't know how much of what grandma depicted is a full or accurate account of what went down. Here's the unverified account about Mullins being the instigator, it was linked on a news site about the story: http://scallywagandvagabond.com/2014/06/...other-lie/
Anyway, I feel very badly for Victoria and can only imagine the fear and pain she's had to endure; hoping it is she who directly benefits from the generous donation.
I think there may be more to the story than meets the eye, too.
Regardless of who's responsible for the pit-bull attack, I don't believe it's disputed that the family (grandma and Victoria) were asked to leave the restaurant and that's what prompted KFC to apologize immediately and donate $30k, apparently before completing an investigation. Whatever went down, IMO, the donation was generous as I don't see any criminal case in play here even if there is no more to the story than the grandma claims.
I also think the quick apology and donation were good business decisions because regardless of what happened, the grandma used the word "discrimination" a few time in her Facebook post and media interviews -- that jumped out at me as a red flag indicating the contemplation of filing a civil lawsuit for mental anguish against the Jackson KFC or the franchise corporation. It's costly to defend such allegations and hurts the brand, even if the allegations are baseless or exaggerated.
If it turns out that the grandma (pictured above with Victoria) is full of shit, it might have been wiser for KFC to hold off on apologizing and donating money to the family and instead fight a discrimination allegation in civil court -- from the "principle of the matter" stance and so as not to give others an incentive to follow suit with false or exaggerated claims.
But, since the 3-year-old is innocent in all possible scenarios, as a person and a business owner, I think I'd do as KFC did (and, in so doing, I'd try to impart some conditions to best ensure that the donated money goes directly towards the child's medical care).
FWIW, there's some buzz that grandma, Kelly Mullins, is the one who asked KFC employees to kick out other customers because their kids were staring at Victoria. Since they weren't taunting Victoria, her request was denied and she went off the rails. That's when she was asked to leave. I don't know if that's true, just like I don't know how much of what grandma depicted is a full or accurate account of what went down. Here's the unverified account about Mullins being the instigator, it was linked on a news site about the story: http://scallywagandvagabond.com/2014/06/...other-lie/
Anyway, I feel very badly for Victoria and can only imagine the fear and pain she's had to endure; hoping it is she who directly benefits from the generous donation.