CUSTOMER SERVICE REP

[Cutz]

I've been concerned, as Comcast acquired Time Warner (Cableone) awhile back. I've heard the horror stories about comcast.

Yeahhhhh. The worst part was that I originally heard the chick in charge of the DOJ's antitrust review was like leaving in 6 months to work for Comcast... but I haven't been able to find anything that says that now, so I guess it was false. I had TWC at the time and have recently moved, switching me to... Comcast.

I shit you not, I called fukin Indonesia the first goddam day to talk to someone about why the internet was out. The FIRST WORDS out of my mouth were "is there an outage in my area?" Dude: "Well sir, there seems to be no outages in that area, let's have you power cycle the router 8 fucking times and I'll ask you stupid questions like, 'is the cable plugged into the wall' and 'is your modem compatible with our network.'" After an hour of me explaining that the internet worked all fuckin morning, he said he guessed they'd have to send a technician. Then we leave the house to go to lunch... there's a GODDAM COMCAST TRUCK parked at the corner. Stop and ask him, that guy says the internet should be working again, he just fixed it.

Then the next goddam day, the TV self-installation pack arrives, I set it up... nothing. So back to Indonesia. Now I have a female asking me stupid questions like, "did you use the short or long coaxial cable to hook the box to the wall outlet?" BITCH THEY'RE BOTH FUCKING COAXIAL CABLES! IT DOESN'T FUCKING MATTER! I'm not some fucking moron that set it up wrong, turn my shit on! "Well, try power cycling it 3 times." Nope. "Well, I'm not seeing anything here, we'll have to send a technician." And that's when I figured out that this bitch was in Indonesia... because she told me the Tech appointment was for Sunday at 6am.

6am.....
BITCH THAT'S YOUR FUCKING TIME, Not my local time. The appointment was for Sunday evening! I literally looked it up on comcast's website and the appointment was for like, 4pm.

Then the tech guy gets here... this motherfucker is talking on his bluetooth to his goddam boo for THE ENTIRE FUCKING TIME. He sets up the TV, gets it working fine... AND WE NOTICE HE CUT THE GODDAM INTERNET! OMFGWTFBBQLOL Aneurysm...

"Dude, you cut the internet." "You guys have internet here?" "Yes... is that a problem?" "Not a problem, just more work for me."

TOO FUCKING BAD CRYBABY! HOW THE FUCK IS IT MORE WORK FOR YOU... YOU'RE THE ONE THAT BROKE IT?!? And if the girl hadn't noticed, it would have been another hour on the phone with Indonesia to have them schedule him to come back.

I know I rambled, ranted, and cursed even more than usual... but you started a thread about Comcast. Should be expected. Fuckin Comcast.