08-12-2014, 12:23 AM
I don't argue every point that comes up with which I don't agree. Depends on the significance, the environment, the impact...
But, no doubt I would say something if someone was going off on somebody who was just trying to do their job, based only on the worker's religion or race or looks. In the OP scenario, it wasn't just a snide comment or the customer being rude and then leaving. I probably wouldn't say anything if that were the case. Instead, it was a customer harassing the worker incessantly, spouting at others to join in his shit, holding up the damned line...
So, yeah, I'd speak up -- not only because I think the customer's rant was off-base (he has a right to speak his narrow mind), but also because he would have been harshing my lunch break and everybody else's for no gain. Step aside...
But, no doubt I would say something if someone was going off on somebody who was just trying to do their job, based only on the worker's religion or race or looks. In the OP scenario, it wasn't just a snide comment or the customer being rude and then leaving. I probably wouldn't say anything if that were the case. Instead, it was a customer harassing the worker incessantly, spouting at others to join in his shit, holding up the damned line...
So, yeah, I'd speak up -- not only because I think the customer's rant was off-base (he has a right to speak his narrow mind), but also because he would have been harshing my lunch break and everybody else's for no gain. Step aside...