CUSTOMER SERVICE REP

[Duchess]

For some reason, this terrible and unacceptable customer service incident kinda makes me laugh.

Comcast did it again. This time the bill was addressed to Super Bitch.

Mary Bauer, 63, says the first thing she does when she gets home from work is flip on her TV.

Her signal is brought in to her home by Comcast. But it took months, Mary says, to finally get on a consistent basis. She says her cable continually kept shutting off, and she had to keep calling to get it fixed.

"I had 39 technicians here from November to April," she said.

Someone along the way, Mary says they finally got it right, but then she says her bills stopped showing up -- four months in a row.

"I was nice enough to call them to ask how much I owe," she said. "I was little hot and a little angry because I never got good service." But she says she didn't swear or call them names.

It was not an usual complaint, but when Mary got her bill today ... well, her name had gotten a little tweak.

"It says Super Bitch Bauer," she said.