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AWESOME CUSTOMER SERVICE

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AWESOME CUSTOMER SERVICE
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#1
08-17-2012, 02:34 PM


I was paying one of my credit cards this morning & noticed that I had accumulated quite a bit of cash back, one of the options available was to have it applied to next months bill but upon agreeing to that I was told my gift card would be sent in the mail. WTF. I immediately contacted customer service who contacted the rewards center and they were told it couldn't be reversed so CS was delighted to tell me because I was a valuable cardholder they would credit my account with the same amount the mistake was made with. Ha Ha Fuckin' Ha, best CS ever!
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ramseycat Offline
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#2
08-17-2012, 02:37 PM
So you got a credit AND a GC? Good deal!
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#3
08-17-2012, 02:38 PM


Yeah! I was blown away when I read the email, I read it twice actually, heh
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OnBendedKnee Offline
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#4
08-17-2012, 05:02 PM
You don't own 20,000 pairs of shoes, do you?
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#5
08-17-2012, 05:03 PM


No, not even close. 21
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OnBendedKnee Offline
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#6
08-17-2012, 05:05 PM
No tears!

You have attractive feet, I'm sure. No need to hide them away in a pair of shoes...
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#7
08-17-2012, 05:07 PM


Heh. I'm barefoot right now.
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OnBendedKnee Offline
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#8
08-17-2012, 05:12 PM
This thread is quickly morphing into a topic that has outgrown the sub-forum it currently is in.
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#9
08-17-2012, 05:39 PM
i bought an expensive high-end bag online (not coach, they would never do this)
and within a month there was a small tear in the leather. i was pretty surprised and annoyed.
i emailed them, and without going into a long story about what a pain in the ass it would be to return the bag...they told me to keep the bag and they refunded 100% of my money! AMAZING customer relations!

















































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#10
08-17-2012, 05:59 PM


Hey, I remember that! That had to have been a fluke, LC, Seven is a wonderful product and they stand behind it.
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#11
08-17-2012, 06:42 PM
not seven. hah

















































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username Offline
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#12
08-17-2012, 07:00 PM
Well, it was an accident but I once bought a corner entertainment unit off the floor at a store and ordered some other stuff for later delivery. When they delivered my other stuff they brought me another entertainment center (although they only charged me for 1). When I explained it to the driver he said "lady, just take it". hah

That 2nd one is at our cabin now.
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