WHAT ARE THEY OWED?

[Cutz]

News reports seem to indicate that the family was sitting in first-class where they were served a bowl of mixed nuts and another of cashews. The preschooler has no history with nut allergies and had never experienced a reaction so the mother didn’t stop her daughter from dipping her hand into the bowl.
...
thankfully there happened to be an allergy specialist from Houston, Texas, on board the flight. She came to the front and gave her the adrenaline from a vial.

Then after this, when they got on the next plane and asked for the flight to be nut-free, the flight crew said no and escorted them off the plane. They stayed in a hotel and boarded a flight the next day where the crew agreed to go nut-free.

I think it's fine to be on a crew by crew basis. Have a nut-free flight to offer customers. I have a baby/child allergy, doesn't stop the airline from putting 8 screaming children around me.